サービス
Meaning in Englishservice, customer service, free extra
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Word context
What it means
サービス means service; in Japanese it's a loanword used to refer to the overall act and experience of providing goods or assistance to customers, including hospitality, customer support, and promotional extras.
Main meanings
- General concept of service in business and daily interactions, such as customer support or hospitality.
- Complimentary or promotional extras offered by a store or service provider, often called service or freebies.
- Service as a category in the service industry, distinct from tangible goods or product sales.
How to use it
Used in formal business language and everyday conversation to denote the act of providing assistance, customer care, or promotional extras; common forms include カスタマーサービス for customer service and 店のサービス for in-shop service; typical usage appears in advertisements, proposals, and service-descriptions. 例: レストランのサービスが良い. カスタマーサービスを強化する. 無料のサービスを提供する.
Variants and close terms
- カスタマーサービス — kasutā sābisu
- 接客 — sekkyaku
- 無料サービス — mushō sābisu
Etymology
From English service, borrowed into Japanese as サービス, with phonetic adaptation to Japanese phonology and katakana rendering.
Origin
Modernization era (late 19th to early 20th century) in Japan; adoption of Western business terminology, especially in hospitality and retail, to describe the provision of help or perks to customers.
Word class
Noun (gairaigo)